Terms & Conditions
UpdatedMarketplace eligibility, obligations for buyers and sellers, Razorpay payment terms, and jurisdiction for dispute resolution.
Last updated: 7 January 2026
Legal & Compliance
Official policies for privacy, refunds, compliance, and customer protection under Indian law and Razorpay's banking standards.
Marketplace eligibility, obligations for buyers and sellers, Razorpay payment terms, and jurisdiction for dispute resolution.
Last updated: 7 January 2026
Details on data we collect, how it is processed, shared with Razorpay and analytics, and your rights under IT Act & GDPR.
Last updated: 7 January 2026
Digital-only refunds processed via Razorpay on a case-by-case basis with 5–7 working day timelines and support contacts.
Last updated: 7 January 2026
Razorpay Route KYC, PCI DSS, GSTIN, CIN, historical name disclosure, and banking security standards for the marketplace.
Last updated: 7 January 2026
Explanation of essential and analytics cookies, consent choices, and how to manage preferences or opt-out at any time.
Last updated: 7 January 2026
Grievance officer details, response timelines, and direct links to contact, support email, and issue reporting.
Last updated: 7 January 2026
Terms and conditions for sellers on the Platform, including KYC requirements, platform fees (10%), Razorpay Route settlements, and GST compliance.
Last updated: 7 January 2026